Using Square Online with Frontpage

The setup in one picture

www.yourdomain.com

F Frontpage

Order online →

same brand, two addresses

order.yourdomain.com

S Square Online

Menu Cart Pay

✓ Order placed

Many restaurants and cafés already take orders in Square Online. Customers get Square’s open hours, cart, checkout, and messages from Square. Frontpage is a great place for your marketing website. But if Square Online and Frontpage both try to use the same main address (like www), ordering can break.

The simple setup is this:

• Frontpage runs your main site on www.yourdomain.com.
• Square Online runs ordering on order.yourdomain.com.
• Your Frontpage menu or buttons link to that order address.

Need the same idea for Toast, tickets, or other tools? See Connect a subdomain for external tools. Want us to walk through Square with you? Email support@frontpage.host and we will help you get set up.

Two ways Frontpage can work with Square

Frontpage can work with Square in two different ways. Pick the one that matches how you sell today.

What you will have when you finish

Address	What it shows
www.yourdomain.com	Your Frontpage website
order.yourdomain.com	Square Online ordering (often at /s/order)

The link you will put in your Frontpage menu is usually:

https://order.yourdomain.com/s/order

/s/order is Square Online’s normal order page path. After setup, open that link yourself and make sure your menu loads.

Before you start

• Connect your own domain on Frontpage, or be ready to connect one.
• Sign in to Square and open Square Online.
• Confirm your Square Online plan allows a custom domain. Square shows: “You'll need to upgrade to a paid plan to use a custom domain.”
• Confirm who controls your domain settings (Frontpage, or a place like GoDaddy).

If any of those are unclear, email support@frontpage.host before you start. We can confirm domain ownership and walk through the Square plan check with you.

Step 1: Set up order.yourdomain.com in Square

1. Open Square Online and sign in.
2. Open domain setup for your site. You should see Set up your domain, with the line “Buy, connect, and manage domains associated with your site.”
3. Click the black Set up domain button.
4. In the panel that opens, choose Use a domain I own elsewhere. Skip Find a custom domain (that is for buying a new domain from Square). Skip Use a Square subdomain if you want the branded order.yourdomain.com address in this guide.
5. Enter order.yourdomain.com when Square asks for the domain you already own.
6. If Square asks how to connect it, choose the manual option so Square shows the DNS details.
7. Copy the Points to number (an IP address). You need it in the next step.

This tells Square, “this address belongs to my Online store.” Changing domain settings alone is not enough. Square also has to accept the address and turn on the secure lock (HTTPS).

On Find a custom domain, Square may show: “You'll need to upgrade to a paid plan to use a custom domain.” If you cannot open Use a domain I own elsewhere, check your Square plan or email support@frontpage.host with a screenshot and we will help you get unstuck.

Step 2: Add the DNS record

DNS is the setting that tells the internet where order.yourdomain.com should go. Add this record where your domain is managed:

Type	Name	Value
A	order	The “Points to” number from Square

If Frontpage already manages your domain, email support@frontpage.host or your onboarding contact and we will add the record for you. If your domain is still at GoDaddy, Cloudflare, Namecheap, or similar, add it there.

Back in Square, click Verify when you see it. The secure lock can take a few minutes, or up to about 24 to 48 hours.

Check: open https://order.yourdomain.com/s/order. You should see your Square Online order page. If it still fails after waiting, reach out to support@frontpage.host with the Points to number and we will help debug the DNS.

Step 3: Make Square Online “order only”

Square Online has its own top menu on every page. On order.yourdomain.com, clicks like Home or About usually stay on that order address, not on your Frontpage site. If you leave that menu alone, customers can feel like they landed on a second website.

In Square Online:

• Hide pages you do not need on the order address, or remove them from Square’s top menu so the page feels focused on ordering.
• Set Home and/or the logo to your Frontpage site: https://www.yourdomain.com. Use the full address. Do not leave Home as a plain / on the order address.
• Keep Order Online pointed at ordering (/s/order).

Check: from the order page, Home or the logo goes back to Frontpage. Ordering still works. Want a second set of eyes on the Square menu? Email support@frontpage.host.

Step 4: Add the link on Frontpage

Frontpage does not add an Order button by itself. Ask the Frontpage agent, for example:

Add an “Order online” link in the main menu that goes to https://order.yourdomain.com/s/order

You can put the same link on a big button, a menu page, or the footer. One clear Order online button is usually best.

Opening in the same tab or a new tab is up to you. Same tab feels like one visit. A new tab keeps your Frontpage site open behind it. Both are fine after you clean up Square’s menu. Prefer we place the button for you? Write support@frontpage.host.

Step 5: Move your main website to Frontpage (do this last)

If Square Online still runs on your main www address, finish ordering on order. first, then move www:

1. Confirm https://order.yourdomain.com/s/order works, and your Frontpage Order link works.
2. Finish the “order only” cleanup in step 3.
3. In Square Domains, disconnect Online from www so Online stays only on order..
4. Connect www to Frontpage the normal way in Frontpage.
5. Test: www shows Frontpage. Order online opens Square on order.. Home from Square returns to www.

What customers see

1. They browse your Frontpage site.
2. They click Order online and go to Square Online on order..
3. They order in Square (hours, cart, pay, Square’s messages).
4. If you cleaned up Square’s menu, Home or the logo brings them back to Frontpage.

The top of the order page will not match your Frontpage menu exactly. That is normal. Use the same logo and colors, and a clear Order online button, so the handoff feels planned.

If something goes wrong

What you see	What to try
Square will not connect order.yourdomain.com	Open Set up your domain, click Set up domain, then choose Use a domain I own elsewhere. If Square says you need a paid plan for a custom domain, upgrade or check billing. Still blocked? Email support@frontpage.host.
order.yourdomain.com will not load, or the lock icon fails	Check that the DNS number matches Square. Wait for Verify. Give DNS time to update. If it still fails, send the Points to number to support@frontpage.host.
The order page still looks like a full second website	Finish step 3. Trim Square’s menu. Point Home or the logo to www.
A free square.site link sends people back to www	Common while Square still uses your main domain. Prefer branded order. before Frontpage runs www.
Ordering on www broke after you moved the domain	Square Online was still tied to www. Put ordering on order., disconnect Online from www, keep Frontpage on www. Need help fixing it quickly? Email support@frontpage.host.

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Quick checklist

• In Square, open Set up your domain, click Set up domain, choose Use a domain I own elsewhere, and add order.yourdomain.com. Copy the Points to number.
• Add DNS type A, name order, value = that number. Do not add it as a Frontpage site domain.
• Verify in Square. Open https://order.yourdomain.com/s/order.
• Make Square Online order only. Point Home or the logo to Frontpage www.
• Ask Frontpage to add the Order online menu link.
• Only then disconnect Online from www and finish moving www to Frontpage.

When a checklist item stalls, email support@frontpage.host. Related: Connect a subdomain for external tools, How to use Modules, Getting started with Frontpage.

Frequently asked questions